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My Work

I work on designing and building digital products that solve real problems for real people. I work across multiple disciplines and have been focused on smaller high-impact projects.

Selected work

In-depth stories of the problem, the process, and where it landed.

Preview of the Allē Grow product design vision case study

Featured: iOS App Case study

Allē Grow|Business Platform: Product Design Vision

UX strategy and a speculative prototype for the early vision of Allē for Business

With Bttr and Allergan Aesthetics, I owned UX strategy and prototype ideation for Allē Grow. Senior executives green-lit the platform, and the prototype became a north star for Allergan teams.

Role
Sr. Product/UX Designer
Published
  • UX
  • Product Design
  • Strategy
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Preview of the Allē Admin user journey case study

User Research Case study

Allē Admin: User Journey Maps

User research and journey mapping for a 150+ person customer support team

How we used user research and journey maps to center the Allē Admin support team in the squad's decisions, then turned the method into a template shared across a 45+ person UX and product design organization.

Role
Sr. UX/Product Designer
Published
  • UX
  • User Research
  • Strategy
  • Facilitation
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An original Macintosh on screen inside a modern display, from the Mac 30 anniversary site

Web Case study

Macintosh 30-Year Anniversary

An interactive digital documentary experience celebrating the legacy of the original Macintosh

How a small team used UX, UI, and storytelling to create an engaging digital experience for the Mac 30-Year Anniversary.

Role
UX Designer
Published
  • UX
  • Product Design
  • User Research
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Students and instructors in UX/UI bootcamp classrooms

EdTech Case study

UX/UI Bootcamp: A 24-Week Curriculum, From 0 to 1

Designing a bootcamp for career changers with Trilogy and 2U

How I built a 24-week UX/UI bootcamp from nothing in about seven months, taught the first cohort at UC Irvine, and helped it grow to 25 institutions.

Role
Sr. UX Design Curriculum Architect + Instructor
Published
  • EdTech
  • UX
  • Strategy
  • Facilitation
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A slide from the Designlab course titled You are not the user

UX Curriculum Case study

Advanced Usability & Accessibility: A Short Course, 0 to 1

A four-week Designlab course built from my book on human-computer interaction

As curriculum architect, author, and subject matter expert, I built a four-week accessibility course from my book in five months. It has run 11 cohorts, reached 150+ students, and earned $70K+ in revenue.

Role
Curriculum architect, author, and SME
Published
  • EdTech
  • UX
  • Strategy
  • User Research
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The DU.edu website redesign on desktop and mobile

Information Architecture Case study

DU.edu: Information Architecture

Card sorting and navigation for the University of Denver website redesign

At A Hundred Years Agency, I led the information architecture for DU.edu, whose site had not been updated in seven years. Using information design theory and card sorting, we built a sitemap and navigation that launched in 2018, still in use, and helped lift applications by 18%.

Role
Sr. UX Designer, UX/IA lead
Published
  • Information Architecture
  • UX
  • UI Design
  • User Research
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More work

Smaller projects, explorations, and collaborations.

Work with me